For more information about the appeals process, including what decisions you can appeal, please see the Guide to housing appeals. The guide is available from your local housing office or the Housing website (link to
https://www.housing.vic.gov.au/guide-housing-appeals).
If you require assistance or need further information, you can phone the Housing Appeals Office on telephone number (03) 9096 7426. Country callers can ring toll free on 1800 807 702.